This is why we buy insurance: making a claim

Technology is changing the way claims are handled. The Consumer Federation of America has put out a Consumer Alert! Do it Yourself Claims Handling. The alert advises that some of the do-it-yourself claim handling encouraged by insurance companies can be useful for small auto and home-owners claims, it does not replace the need for a qualified claims adjuster. It is important to advocate for a claims adjuster when you need one. The alert also mentions that you should be careful about any audio feature as any voice recording will be a permanent part of your claim file. Insurance regulations have not caught up with this new technology, so proceed with caution.

Why You Should Persist When Dealing With Insurance Companies on Claims: A True Story

 

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